Refund Policy

At competitions.abacustrainer.com, we aim to provide clear, transparent, and student-friendly policies. Please read the following refund terms carefully before enrolling in our programs or purchasing any services.

Student Training Fees (Kids Training Programs)

  • Students (or parents/guardians) will always receive a demo class before making any payment, ensuring full clarity about the teaching method, curriculum, platform and learning experience.
  • Student payments can be made in one-time full payment or in 1–2 EMIs, depending on the plan offered at the time of enrolment.
  • All student fees are strictly non-refundable, regardless of whether the payment was made in full or through EMIs.
  • If a student decides to drop out in the middle of the course, no refunds will be issued for the remaining or unused classes.
  • EMI instalments (if chosen) must still be completed, even if the student discontinues the course prematurely.
  • Seats and schedules are reserved based on enrollment; hence we cannot offer refunds once payment is made.

Instructor / Train-the-Trainer Program Fees

  • All payments made towards the instructor training program are strictly non-refundable, under any circumstance.
  • No partial refunds, cancellations, or adjustments will be allowed once fees are paid.
  • Training materials, modules, login access, and learning resources are fully delivered only after payment; therefore refunds are not applicable.

Worksheets, Practice Sheets & Digital Downloads

  • All worksheet purchases, practice materials, ebooks, downloadable files, and digital content are non-refundable.
  • Once accessed or downloaded, digital items cannot be returned.
  • Purchases of worksheets or practice sheets are final and cannot be exchanged or refunded.

Batch Changes, Class Rescheduling & Missed Classes

  • Refunds are not issued for missed classes.
  • Class reschedules may be offered at our discretion, depending on availability and validity of the course.
  • Batch changes may be allowed only when feasible; however, they do not qualify for a refund.

Technical Issues

  • If you face any technical issue accessing digital content or online classes, our support team will assist in resolving the issue.
  • However, technical issues do not qualify for refunds, unless the content is proven to be inaccessible due to a fault on our end.

Acceptance of Refund Policy

By completing payment for any student program, instructor training, worksheets, or digital products, you acknowledge and agree:

  • That you have received a demo session (where applicable)
  • That you have reviewed the course or material
  • That all fees are non-refundable
  • That you accept these terms fully without dispute